Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide to us when you:

• Contact us through our website
• Request information about a property
• Enquire about buying, selling, or renting a property
• Request real estate or investment services
• Communicate with our representatives
• Submit your contact details through an enquiry form

The information we may collect can include:

• Full name
• Phone number
• Email address
• Property requirements and preferences
• Buying, selling, or rental interests
• Information provided in your enquiry or message
• Any other information you voluntarily provide

We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries and requests
• Provide information about properties and real estate services
• Help you find suitable properties
• Arrange property viewings or consultations
• Communicate with you regarding your property requirements
• Provide buying, selling, rental, and investment assistance
• Improve our website, services, and customer experience
• Maintain records of enquiries and communications
• Send relevant updates, property information, or promotional communications where permitted
• Prevent fraud, misuse, or unauthorized activity
• Comply with applicable legal and regulatory requirements

We will only use your personal information for legitimate business purposes and in accordance with applicable laws.

3. Property Enquiries

When you enquire about a property listed on our website, the information you provide may be used by our representatives to contact you regarding that property or other properties that may reasonably match your stated requirements.

Submitting an enquiry does not guarantee the availability, price, ownership, or suitability of any property.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

• Remember website preferences
• Understand how visitors use our website
• Improve website performance
• Analyze website traffic
• Improve our marketing and advertising activities

You can generally control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Third-Party Services

We may use third-party services to support website functionality, analytics, communications, advertising, hosting, security, or other business operations.

These third parties may process certain information on our behalf and are expected to handle information in accordance with applicable privacy and security requirements.

We do not sell your personal information to third parties for their independent marketing purposes.

6. Sharing of Personal Information

We may share your information where reasonably necessary to provide our services or operate our business.

This may include sharing information with:

• Our employees and authorized representatives
• Property owners or relevant parties when necessary to facilitate a transaction
• Service providers working on our behalf
• Website, hosting, analytics, or technology providers
• Professional advisers where necessary
• Government authorities or law-enforcement agencies where required by law

We only share information where there is a legitimate business, contractual, legal, or operational reason to do so.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal or regulatory obligations.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it where appropriate.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request information about the personal data we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally applicable
• Withdraw consent where processing is based on consent
• Object to certain uses of your information
• Request that we stop sending promotional communications

To exercise any applicable rights, please contact us using the details provided below.

10. Marketing Communications

If you provide your contact information, we may contact you regarding property opportunities, services, updates, or other information that may be relevant to your enquiry.

You may request to stop receiving marketing or promotional communications from us at any time by contacting us.

Please note that you may still receive essential communications relating to an enquiry, property transaction, appointment, or service you have requested.

11. Links to Other Websites

Our website may contain links to third-party websites or social media platforms.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of any external websites you visit.

12. Children’s Privacy

Our website and services are not specifically directed toward children.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised Effective Date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy, how we handle your personal information, or wish to make a privacy-related request, please contact us:

ML Realtors (ML Pvt. Ltd.)

Address:
Lower Ground, Laraib Tower,
Business Square, Gulberg Greens,
Islamabad, Pakistan

Phone: +92 333 5174106

Email: info@mlrealtors.com

Website: mlrealtors.com

We will make reasonable efforts to respond to privacy-related enquiries in a timely manner.

15. Consent

By using our website and submitting your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described above, subject to applicable law.